I've used American shutters for quite some time. I'd a small issue with 1 shutter this week. I emailed on Monday early morning, Gary came that day and by eight am on Tuesday am all was sorted.That’s what I phone https://www.google.com/maps/d/edit?mid=1l2XljCCggpz3lGDXOkuid3qP8xXBfls&usp=sharing